Bonus Terms and Conditions

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It is the player's responsibility to read and understand these bonus terms before participating in any promotion. If necessary, the player may contact customer support by email or via live chat.

What we refer to as a bonus or promotion may include free spins, any type of bonus, or any amount credited directly to your player account when a deposit is made.

Additional offers or special promotions may be offered and will be available on our promotions page. Where no additional conditions are specified, the general terms and conditions for our bonuses will apply.

1. How cash and bonus balances work

1.1  When making a deposit, the deposit amount is placed into a "cash balance" and the associated bonus amount is placed into a "bonus balance".

1.2  The cash balance amount may be withdrawn at any time subject to the general withdrawal terms (see 4. Withdrawals of the General Terms and Conditions of Use).

1.3  When a player has an active bonus, the cash balance will be used first, followed by the bonus balance.

1.4  Bonuses and associated winnings are withdrawable once the wagering requirements for the bonus are met. Progress on the bonus wagering requirements is visible in the "Balances" tab of your cashier.

2. Bonus wagering requirements

2.1  By default, the wagering requirement is 40 times the bonus amount unless otherwise stated in the promotional offer.

2.2  Only bets placed from the bonus balance contribute to the wagering requirements of that bonus.

2.3  When the player fully meets the wagering requirements of the bonus, the bonus balance is automatically transferred to the cash balance.

2.4  If the player requests a withdrawal before meeting the wagering requirements, the current bonus as well as any pending free spins will be automatically cancelled.

2.5  Each game has a different contribution level toward the wagering requirements. Slot games contribute 100%, video poker games 20%, table games and live dealer games contribute 5%. Other games do not contribute to the wagering requirements.

2.6  The maximum period to meet the wagering requirements for bonuses is 30 days. Beyond this period, the bonus balance will be cancelled.

2.7  When a wager uses both cash and bonus balances, this is called a "mixed wager". In this case, all winnings are credited to the bonus balance.

2.8  The maximum allowed stake when using a bonus is 10 INR per game round. If the player places a stake higher than this amount, the bonus and any winnings will be void.

3. Free Spins

3.1  Winnings obtained from free spins are credited directly to the cash balance without wagering requirements.

3.2  The withdrawal limit for winnings generated from free spins is 300 INR.

3.3  Free spins are valid for a period of 7 days from the date of issue, unless otherwise stated in the promotional offer.

3.4  Deposits linked to free spins can only be withdrawn provided they have been wagered at least once on slot machine games.

3.5  Any withdrawal request cancels any free spins present in the account that were not activated by the player at the time of such withdrawal.

4. Jackpots

4.1  All jackpot amounts displayed on the site are for information purposes only. The amount of each jackpot is shown in the designated game window once the game is launched.

4.2  When a jackpot is won, it is immediately reset on the site's server. This occurs in real time; however, it is possible that the display may only be refreshed after a short delay. Regardless of the amount shown in the game, the jackpot amount on the server at the moment of the win is the prize that will be awarded.

4.3  Any progressive jackpot payout equal to or greater than 50,000 INR may require an additional 14 days of processing.

5. General bonus rules

5.1  By participating in promotions and/or by accepting to receive any bonus offered by 9winz Casino, the player automatically declares acceptance of the terms and conditions related to the offer or bonus as well as the general terms and conditions of promotions/bonuses listed on this page.

5.2  A player may receive a maximum of one (1) bonus per promotional offer unless otherwise stated in the terms and conditions of one of our promotions.

5.3  Bonuses and promotional offers are not combinable (unless otherwise stated) and can only be granted once per person, per household, per residential address or per IP address.

5.4  Unless otherwise stated, the minimum deposit required to qualify for a bonus is 10 INR.

5.5  If a player is eligible to receive a bonus, the time limit to claim it is 24 hours. This period is 30 days for the welcome bonus only.

5.6  In the case of free bonuses obtained outside any promotion, the maximum allowed withdrawal is 20 times the bonus amount.

5.7  The maximum withdrawal amount following the receipt of a no-deposit registration bonus is limited to 100 INR.

5.8  We reserve the right to cancel any bonus as well as any winnings related to them in case of fraud or if the player has placed bets with almost no risk solely to meet the wagering requirements of the bonus.

5.9  Any winnings related to an illegitimate bonus may result in cancellation of the bonus or the related winnings.

5.10  Any game manipulation such as using the Martingale practice, the Paroli Betting System or Bonus Hunting (list not exhaustive) is not permitted and may result in cancellation of the related winnings.

5.11  These practices may also lead to account suspension and/or exclusion from any promotional offer for the player.

5.12  Players also have the right to opt out of receiving bonuses. In such a case, they must contact customer support before placing any bet and/or starting to play in order to remove the current bonus and disable receipt and display of any future bonuses.

5.13  Players from the following countries are not eligible for our promotions: Finland, Sweden, Norway, South America and Central America (list not exhaustive).

5.14  9winz Casino also reserves the right to modify, add or remove any information related to bonuses and promotions as well as the terms and conditions. In case of modification, the date of the last update will be indicated at the bottom of these terms and conditions.

5.15  We invite you to regularly check the bonus terms and conditions to see if they have recently been changed or updated.

5.16  Bonuses offered by 9winz Casino are intended only for players seeking entertainment. Abuse of bonuses or our promotions is not allowed.

5.17  In case of abuse, we reserve the right to cancel, suspend or block any player account, as well as to cancel/revoke any ongoing gaming activity and refund the initial deposit.

5.18  9winz Casino reserves the right to prohibit a player from receiving our promotions at any time, for a defined or indefinite period, at the management's discretion.

5.19  In case of dispute, the decision made by the management of 9winz Casino shall prevail and be final.

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